PRIVACY POLICY
Last Updated: November 2025
This Privacy Policy explains how BWild Studios (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you provide directly, including:
Name
Email address
Shipping and billing address
Payment details (processed securely by third-party providers; we do not store full payment information)
Order details
We may also collect technical data automatically, such as IP address, device type, and browsing activity through cookies or analytics tools.
2. How We Use Your Information
We use personal information to:
Process and fulfill orders
Communicate with you about your purchase
Improve our website and user experience
Respond to customer inquiries
Comply with legal and tax obligations
We do not sell or rent your personal information.
3. Sharing Your Information
We may share information with:
Third-party service providers (e.g., Squarespace, payment processors, shipping carriers)
Legal authorities, if required by law
These parties only receive the data needed to perform their specific functions.
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve performance and user experience. You can adjust cookie preferences in your browser settings.
5. Data Security
We use industry-standard measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights to:
Access your data
Request corrections
Request deletion
Opt out of certain data uses
To submit a request, contact us at [your email].
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted.
8. Contact
For any questions, contact:
BWild Studios
Email: bambi@bwildstudios.com
TERMS OF SERVICE
Last Updated: November 2025
Welcome to BWild Studios (“we,” “us,” or “our”). By accessing or using our website and purchasing our products, you agree to the following Terms of Service (“Terms”). Please read them carefully before placing an order. If you do not agree with these Terms, please do not use the website.
1. Custom & Made-to-Order Products
All items sold through our store are custom-made and produced on demand featuring original artwork created by us.
Because each product is created specifically for your order:
Production times may vary.
Slight variations in color, design placement, or materials may occur.
Minor differences from product photos are normal and do not constitute defects.
All sales are final.
2. Order Processing & Production
Once an order is placed:
Your order begins production immediately.
Orders cannot be modified or canceled after production has started.
Estimated processing and shipping times are provided at checkout but may vary due to supplier availability, shipping carrier delays, or other factors beyond our control.
3. Pricing & Payment
All prices are listed in USD and may be updated at any time without notice.
Payment is required at the time of purchase. We accept payment methods supported by our secure checkout system.
4. Shipping
Shipping costs, methods, and estimated delivery times are displayed during checkout.
We are not responsible for delays caused by shipping carriers, customs processes, or incorrect shipping information provided by the customer.
Any additional customs fees, taxes, or import charges are the responsibility of the customer.
5. Returns, Exchanges & Refunds
Because products are made-to-order:
All sales are final.
We do not accept returns or exchanges for reasons such as incorrect size, change of mind, or customer error.
However, if your item arrives damaged, defective, or incorrect:
Contact us within 3 days of delivery at bambi@bwildstudios.com.
Please include photos of the issue.
We will replace the item or offer another appropriate solution at our discretion.
6. Intellectual Property
All artwork, images, designs, and content displayed on this website are the exclusive intellectual property of BWild Studios.
You may not reproduce, modify, distribute, or use our artwork or content without express written permission.
7. Use of the Website
By using our website, you agree not to:
Interfere with the website’s operation.
Attempt to access unauthorized areas or systems.
Use our content or products for unlawful purposes.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Any indirect, incidental, or consequential damages arising from your use of the website or our products.
Losses resulting from delays, website errors, or third-party service interruptions.
Your sole remedy for dissatisfaction with the website or products is to discontinue use or contact us for assistance.
9. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.
10. Contact Information
For questions about these Terms, please contact us at:
BWild Studios
Email: bambi@bwildstudios.com
Website:www.bwildstudios.com
RETURN POLICY
Last Updated: November 2025
Because all products offered by BWild Studios are custom-made to order and feature original artwork, all sales are final. Please review this Return Policy carefully before placing an order.
1. All Sales Are Final
All items are produced specifically for each customer. As a result:
Returns are not accepted.
Exchanges are not available.
Refunds are not issued for reasons such as incorrect size, color choice, or change of mind.
Please ensure you review product details and sizing information before completing your purchase.
2. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect:
Contact us within 3 days of delivery.
Email bambi@bwildstudios.com with your order number and clear photos showing the issue.
After reviewing your claim, we will provide a replacement or another appropriate solution at our discretion.
Replacements will be shipped at no additional cost if the issue is confirmed.
3. Non-Returnable Items
The following items cannot be returned or refunded under any circumstances:
Custom-made items
Personalized or made-to-order products
Gift cards
Digital or downloadable products (if applicable)
4. Order Cancellations
Because production begins shortly after an order is placed:
Orders cannot be canceled once production has started.
If you need to request a change, contact us immediately after placing your order. If production has not begun, we may be able to assist.
5. Shipping Issues
We are not responsible for:
Shipping delays caused by carriers
Lost or stolen packages
Delivery issues resulting from incorrect addresses provided by the customer
Please verify your shipping address carefully before completing your purchase.
6. Contact Information
For questions or assistance regarding this Return Policy, please contact us at:
BWild Studios
Email: bambi@bwildstudios.com
Website:www.bwildstudios.com